Operations and Support Team

Nicola Hodgson, Academic Quality Engagement Officer, Operations Team Leader

Areas of Responsibility: External Examiners, Professional Statutory and Regulatory Bodies, Operations

Contact Details: nicola.hodgson@swansea.ac.uk

About Me: Nikki joined Academic Quality Services in January 2020, having previously worked as a restaurant manager. She works primarily in the External Engagement Team, managing the External Examiners’ systems and providing support in the quality oversight of collaborative partnerships. Nikki is also directly involved in maintaining up-to-date, centralised records of the University’s Professional Accreditations. Nikki received both her BSc (Zoology) and MRes from Swansea University.

Christopher Bird, Academic Quality Assurance Assistant

Key Responsibilities:

  • Facilitating key committee meetings and maintaining good communications between committee/meeting members.
  • Document collation, filing and record-keeping for committees, meetings and Quality Reviews.
  • Processing External Examiner payments.

Contact Details: bird@swansea.ac.uk

About Me: Chris is working as an Academic Quality Assurance Assistant in a key support function for Academic Quality Services, helping it to deliver its role in supporting the University’s Quality function and maintaining standards. He has over 18 years’ experience working in various quality and operational roles in the private sector food manufacturing industry and brings this experience to the team to order to provide general administrative support for the Academic Quality Services team and contribute to ongoing process improvements and quality enhancements.


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